For the single H2 EU Switches, I can control the indicator light via automations and it works well. However, the problem is with double swithes (4 buttons). In the automation’s “THEN” section, I see the “Turn On/Off Indicator Light” options available, but they simply don’t work. Probably becasue there should be a distinction between left and right buttons (not to mention the lower buttons).
Can you please address this issue in aqara app upgrades (or h2 switch firmware, if necessary)?
@lukasz_podolak Thank you for bringing up this issue with the Aqara Light Switch H2 EU (4 Buttons, 2 Channels). It seems like you’re experiencing difficulties with controlling the indicator lights via automation specifically for the double switches. Currently, the reference information doesn’t address this particular functionality issue, and it sounds like it could be related to how the Aqara app or the switch firmware handles these controls.
I apologize for any inconvenience caused. This is an area where community collaboration can be incredibly helpful, and I encourage other users who might have encountered similar issues to share their experiences or solutions. Additionally, I recommend contacting Aqara’s Customer Service to report this issue as they might have specific insights or updates regarding app upgrades or firmware changes. You can reach them via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
Your feedback is invaluable in driving improvements. Thank you for your patience and for contributing to a better Aqara experience!
@lukasz_podolak It’s great to hear the indicator light control works well with your single H2 EU Switch, but we’re sorry to hear you’re facing issues with the 4-button model. From the available reference information, we don’t have specific details on the indicator light control functionality for the 4-button version in automations.
If you have suggestions for improvement, we recommend submitting feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
Hopefully, the community might also have some insights—feel free to share more details about your setup to spark further discussion!
@lukasz_podolak We appreciate you sharing this observation about the indicator light control on the 4-button Double H2 EU Switch. Unfortunately, the current reference information does not specifically address the distinction between left/right or lower buttons for indicator light automation in this model.
We understand this can be frustrating, and we encourage you to connect with other community members who might have similar experiences—collaboration often brings helpful insights! For direct feedback on potential app or firmware improvements, please contact our Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
Thank you for helping us improve the Aqara experience!
@lukasz_podolak I’m sorry to hear you’re having trouble with the indicator light control on your 4-button H2 EU Switch. After checking, the reference information doesn’t currently include details about automating the indicator light for this specific model.
If you have suggestions for improvement, please submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here if you don’t have an account. This will help ensure your input is properly received.
Feel free to share more details about your experience in the community—other users might have insights too!
