Hey everyone, I’m running into an interesting challenge with my Iris v3 keypad and wanted to see if anyone else has encountered this or might have some insights. I’m using the keypad to set up rules within my HSM system, specifically for NIGHT and AWAY modes.
Here’s the setup: I have the PARTIAL button configured to arm NIGHT mode, which works perfectly. However, I’m trying to get the ON button to arm AWAY mode. The issue is, when I press the ON button, it briefly illuminates and then switches to the PARTIAL button, arming NIGHT instead of AWAY. This is a bit frustrating because it’s not following the intended configuration.
I’ve tried a few troubleshooting steps, like double-checking the rule settings and ensuring there are no conflicting configurations elsewhere. I also reset the keypad to see if that would clear up any cached settings, but the problem persists.
Has anyone else faced a similar situation? Maybe there’s a specific configuration step I’m missing or a known quirk with the Iris keypad that requires a different approach. I’m curious to hear if others have successfully set up their keypads to handle multiple modes without interference.
In the meantime, I’m considering reaching out to Iris support for a more detailed look into the keypad’s configuration options. If anyone has any tips or workaround suggestions, I’d be grateful to hear them! Let’s see if we can crack this puzzle together.