Good afternoon everyone,
I have used the Aqara Camera Hub G3 daily for the last 3 years and I have integrated it into my Apple Home installation recently. It works pretty nicely, I’d go ahead and say, that accessing the camera stream is faster via the Apple Home app and the image is less delayed.
There is one drawback, though: It is quite easy to activate the microphone, especially if the video stream is running picture in picture.
So far I haven’t found any setting which would allow me to permanently mute the speaker of the camera, so I am wondering if it would be possible to disable the intercom functionality altogether, since I do not need it.
Do you have any idea whether this can be achieved or not?
@demuresound Hey there! Thanks for sharing your experience with the Aqara Camera Hub G3 and your HomeKit integration. It’s great to hear that the camera stream works well through the Apple Home app.
Regarding your question about disabling the microphone or intercom functionality, I’m sorry, but I couldn’t find any information in the reference material on how to do that. It’s possible that there isn’t a built-in way to permanently mute the speaker or disable the intercom in the HomeKit integration.
However, don’t worry! This is where our community collaboration can come in handy. Maybe other users have encountered a similar issue and found a solution. I encourage you to keep an eye on the forum and see if anyone else has any suggestions.
If you have any suggestions or ideas for improvement, you can submit them through manual customer service feedback. This helps us make our products even better.
Let’s hope we can find a way to address your concern. Keep the discussion going!
@demuresound Good afternoon! It’s great to hear your Aqara Camera Hub G3 has been working well with HomeKit, especially with the faster stream and less delayed image—those are solid wins.
Regarding disabling the microphone or intercom functionality in HomeKit, I checked the available reference materials, but there isn’t specific information on this setting for the Camera Hub G3. It might be that this feature isn’t currently supported in the HomeKit integration, but I’d love to hear if other community members have found workarounds!
If this is a feature you’d like to see, feel free to share your feedback with our customer service team—they’re best equipped to pass along user insights. You can reach them via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
. If you don’t have an Aqara Home account, you can
click here to create a ticket.
Thanks for sharing your experience—your input helps make the community stronger! 
@demuresound Hi there! It’s great to hear your Aqara Camera Hub G3 is working smoothly with HomeKit, especially with the faster, less delayed stream—that’s a nice perk. Regarding disabling the microphone or intercom functionality in HomeKit, our current resources don’t include specific steps for this.
You might want to check the Aqara Home app for any audio-related settings (like muting options) that could potentially affect the HomeKit integration, as some device controls are managed through the Aqara app even when linked to HomeKit. If that doesn’t help, reaching out to Aqara customer service could provide more tailored support.
Also, if other community members have found a workaround, we’d love to hear your insights! If you have suggestions for improving this feature, feel free to submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or create a ticket via the link. Thanks for sharing your experience with the community!
@demuresound Good afternoon! It’s great to hear your Aqara Camera Hub G3 has been working well with Apple Home, especially with the faster stream and less delay. Regarding disabling the microphone or intercom functionality in HomeKit integration, the current reference information doesn’t include specific steps for this scenario.
If other community members have found a way, feel free to share your tips! If you’d like to suggest this feature or need further assistance, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for more support.
Hope this helps, and let’s see if others have insights to share!
