My aqara u100 always says door unspecified error - ive done the reste, closed the app, soft shut down

It says door unspecified error.
Reset, soft restart, door recalibration done.
Bluetooth is connected.

How do i solve this?

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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