This new version fixed the « no response » problem on apple watch but if you go to another camera and come back a second time to the G100, the problem will be back until you restart the Home App. This needs to be reworked.
Thanks.
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@n_paquin Thank you for sharing your experience with the new G100 firmware update and how it interacts with the Apple Watch and Home App. It’s great to hear that the “no response” issue has been partially resolved. However, the fact that the problem reappears after switching cameras and requires a Home App restart points to a lingering compatibility or connectivity issue.
For HomeKit-related devices like the G100, persistent “no response” states can sometimes be related to network configuration, HomeKit synchronization, or app-level glitches. Ensuring that your Aqara hub and Apple Home Hub (e.g., Apple TV or HomePod) are on the same local network and access point is crucial for stable operation. Additionally, restarting both the Home Hub and the camera can sometimes help with temporary connectivity hiccups. If you notice this is specific only to re-entering the G100 camera view, it may also suggest an app-level bug, which you’ve clearly described.
Your feedback is really valuable for other users experiencing similar issues. If you’d like this to be officially reviewed, I recommend submitting your detailed experience via manual customer service feedback through the Aqara Home App (Profile > Help & Feedback > Customer Service), or by scanning the QR code below. This way, the team can gather more details and investigate further. If you don’t have an Aqara Home account, you can click here to create a ticket.
Thanks again for highlighting this—your insights help the whole community!