I have the new g410 and g5 pro poe cameras and I’ve connected them to smartthings but there is no live feed in smartthings. I’m comming from ring system where all the cameras had live feed in smartthings I wonder if its available or i need to do something
Also I have u200 lock and I cant link it to g410 because I need to enable remote function on the lock and I’ve done that but still no connection
Hi @hilmarbhe , in order to open u200 on the G410 plugin screen, you need to enable the function on the hub as well, you have G5 pro (see screenshot)
The G410 doorbell and G5 pro camera are working and displaying live video in SmartThings .
Re-pair these devices again to SmartThings.
So I’m referring to on the home screen like this, is this possible? You can see the diffrence on the 3 cameras for aqara and one from ring
Pls provide me the camera’s did, I will arrange my colleagues to check the issue.
Same issue smartthing see g5 pro says conected but live feed times out says not available i have 3 g5 pro cameras have re linked ST rebooted router rebooted cameras still no live stream was working perfect up untill today and working perfect with homekit and RTSP stream is it a Aqara issue?
