I am from India. Region in the App is set to India.
I have the door lock A100 and Doorbell G410.
I am not receiving any notification from Aqara app on any of my ios devices. No notifications in the last 3 months of installation.
I have tried on iPhone15 pro max, iPhone 16 pro max and iPad.
All permissions are granted, including the notification permissions for the app. My phones don’t restrict notifications, I am receiving all other notifications from other apps.
Aqara app’s notifications are also enabled both at the account level and the app level.
I also tried setting up automation to send me push notification at a fixed time. With acting time set from 0000 to 2359. It gets executed successfully. But no notification.
I have been on multiple networks in the past 3 months. It doesn’t work on either of them.
All the notifications that are expected are shown in the message center. I also receive notifications for those events on my android devices.
I tried creating a new account to check this. I tried multiple devices.
Is there an ongoing issue with Aqara in the region?