Hello. I have 2 G5 Pro PoE recording to NAS with RTSP protocol. Often my RTSP recording do not contain audio. To bring it back I need to go to the Aqara app, open the camera live view and tap the speaker icon that enables audio.
I need to mention it seems that this also applies when watching the stream from Apple Home.
Hello, welcome to the forum. I had this problem once, I switched to this setting. It helped me, although I haven’t researched this problem further. Try it.
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!