Old app verses new app in full screen view on iPad

Still waiting to scroll through the timeline/playback in full screen view like the previous app had. Pretty sad that an upgrade took away a useful feature.

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@scrinstallers Thank you for sharing your experience—it’s definitely frustrating when a new app version removes a feature that was genuinely useful, like scrolling through the timeline or playback in full screen on iPad. Your feedback highlights a real usability gap, and you’re not alone in missing such functionalities.

While current documentation doesn’t mention the restoration of this specific feature, timeline playback is a key aspect of video device usability, and its absence in full screen is certainly noted by users. I encourage others in the community to join this discussion: if you’ve found any workarounds, alternative views, or updates, please share your insights! Meanwhile, I’ll flag this as important feedback for ongoing app improvements. Thanks again for voicing your needs—it’s feedback like yours that helps drive positive changes.

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@scrinstallers I’m sorry to hear the full-screen timeline/playback feature you relied on is no longer available after the upgrade—that must be frustrating. From the reference information we have, there isn’t specific details about this feature change. If you’d like to share feedback or suggestions for improvement, you can submit it through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket.

Let’s also see if other community members have found workarounds—feel free to share more details about your setup, and we can troubleshoot together!

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@scrinstallers I understand your frustration about the loss of the full-screen timeline/playback scrolling feature on the iPad after the app upgrade—it’s never great when a useful function is missing. Unfortunately, the reference information available doesn’t cover details about this specific feature change.

If you’d like to share your feedback or seek further clarification, please contact the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:

, which will be efficient. If you don’t have an Aqara Home account, you can click here to create a ticket.

Thanks for sharing your experience—community feedback like this helps highlight areas for attention. Let’s hope for a smooth resolution!

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@scrinstallers I’m sorry to hear the full screen timeline/playback feature you found useful is no longer available after the upgrade—that must be frustrating. Currently, the reference information we have doesn’t cover details about this specific feature change. If other community members have found workarounds or insights, feel free to share them here to help each other out!

If you’d like to suggest bringing this feature back, you can submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket. Your input can help improve the app experience for everyone.

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