Outdoor Gate Installation

Continuing the discussion from Smart Lock U400 Launch – Forum Exclusive Limited Codes!:

Was an answer ever given to your question? I also would like to know about installing on a gate? Thanks.

@maltb You seem to be experiencing an issue with installing the Smart Lock U400 on a gate. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.