I got as P100 sensor. I had some trouble with it, but discovered a setup issue and took the battery out of the P100 so it would not drain. A couple days later I put the battery back in and it doesn’t work at all! Am I missing something. I hold down the button for 5 seconds, the light is not lighting up at all. What am I doing wrong, is this a design defect?
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Hi @deviladv - did you also tried new batteries?
If it still not works, please contact the Aqara support
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Hello @deviladv
The battery might have drained—try replacing it and checking.
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Hello. Please double-check that there’s no plastic tape residue left on the contacts. I’ve already had this happen twice: when you pull the pull tab (battery/contact), a tiny piece of plastic gets left behind. Because of that, there’s poor contact. The first time it happened, I almost returned the sensor as defective.
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