Have 2 g5 cameras installed on the front of my house. I keep getting false package detection alerts. I have lowered the sensitivity but the camera is still struggling. The issue is that my steps are older bricks that I guess are triggering something in the logic. It would be great if there was some process of capturing the steady state of the steps so that it can better detect changes
@kevin It sounds like you’re having a bit of a challenge with your G5 cameras and the false package detection alerts. Your idea of capturing the steady state of your steps to better detect changes is quite insightful. From the information available, it seems there isn’t a specific feature that captures the steady state for package detection on the G5 Pro cameras. However, you might want to try a few adjustments:
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Re-evaluate Installation Position: Ensure the cameras are positioned at an optimal height and angle to minimize interference from the steps. Sometimes, the angle can cause items like bricks to be misinterpreted as packages.
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Adjust Sensitivity Settings: While you’ve already tried lowering the sensitivity, sometimes finding a balance between sensitivity and accuracy requires a bit of experimentation.
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Automation and AI Features: Consider exploring any AI features or automation conditions that might help you better manage detections. For instance, utilizing features like “Recognize the specified face” or “Recognize stranger’s face” might help in reducing false alerts if they are being triggered by human-like shapes.
While these suggestions might not perfectly solve the issue, they could help in reducing false triggers. If the problem persists, I’d recommend reaching out to the community for additional tips or contacting Aqara’s customer service for more targeted support. Keep experimenting, and feel free to share any solutions you find!
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