I have recently added an FP200 presence sensor to my bathroom, has anyone else had an issue where absence is not being detected?
I have tried all 3 levels of detection and currently only have mmw enabled.
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@a_monkey_boy You seem to be experiencing an issue with absence detection on your FP200 presence sensor. Since there’s no specific information about the FP200 in the provided reference materials, you can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, please click here to create a ticket. Sorry for the inconvenience.
Support has been suggesting so options to try including a new version of the firmware for the device. Had some difficulties updating but am hoping to see some change in operation
@a_monkey_boy Thanks for sharing your experience with the support team and the firmware update process! It’s good to hear you’re actively working through the update challenges—fingers crossed the new firmware brings the absence detection improvements you’re hoping for. Don’t hesitate to circle back and let us know how it goes once you’ve got it sorted—your insights could really help other community members facing similar issues
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