[Question] Smart Lock D200i in Canada

Aqara Products
, ,
1

Product Website: Smart Lock D200i - Aqara

Is there anything I should know before installing the Aqara D200i in Canada?
Where is the best place to get it?
Is there any way of getting constant low voltage power to it so I don’t have to charge it every 4 months?
On the website it says -10-55C temperature range but we do get -30C sometimes. It will be installed under a shaded area so it won’t get water on it. The indoors are heated so only the outside part of the lock would be exposed to the cold.

@AqaraBot @AqaraSting13

1 Like
2

There are several key points to pay special attention to when installing the Aqara D200i in Canada:

To ensure the best experience and lower latency in Canada, it is recommended that you set your Aqara account region to the “United States”

Door Lock and Door Requirements: The D200i has specific requirements for door thickness and type. Please confirm that your door thickness is between 40mm and 120mm and that it has a common standard lock bore. If your door is a special steel door or has glass side panels, additional assessment may be required.

The D200i requires an Aqara hub to connect for remote control and smart home automation. If you don’t already have one, you may need to purchase it together with the lock.

  1. Where is the Best Place to Buy It?

In Canada, the following channels are relatively reliable for purchase:

You can consider ordering from Aqara agents in Singapore : https://homesmart.sg/products/#smart-locks

  1. How to Get Constant Low Voltage Power to Avoid Charging Every 4 Months?

The official power design for the D200i uses a built-in battery and does not have a reserved standard low-voltage power interface. However, there is a widely verified and effective unofficial modification method:

You can use a 5V USB power adapter and a USB cable to provide continuous power through the lock’s internal emergency power port. Please note that modifying the lock will void the official warranty.

  1. Regarding the -30°C Low-Temperature Issue

The specified operating temperature range of -10°C to 55°C is the range within which the electronic components (especially the lithium battery) function normally. Performance can degrade significantly outside this range.

In extreme cold conditions of -30°C, the chemical reactions in the lithium battery slow down drastically. You might find the lock unresponsive due to “no power” in the morning, even if it showed 80% charge the night before.

Installation in a shaded area with indoor heating means the lock body will usually experience temperatures higher than the ambient outdoor temperature. While the lock may work fine for most of the winter, there is a relatively high risk of failure during the coldest few days of the year.

Our Recommendations:

  1. Be sure to keep the mechanical keys in a safe and easily accessible place (such as your car or office). This is the most reliable backup unlocking method during extreme weather.

  2. Also, be prepared for the possibility that during extreme weather, it might essentially become a mechanical lock with fingerprint recognition, meaning the electronic functions could temporarily fail.

We hope this information helps you make an informed decision

2 Likes
3

Thanks so much for the detailed explanation! One more question: The lock automatically opens the lock when it recognizes the correct person’s face right? - Meaning if the door isn’t completely level the door will swing open on it’s own - Visted an aqara store where the Aqara Smart Door just swings open when it sees the manager :rofl:. If I make sure the door is installed correctly when the door unlocks and I don’t open the door how long does it take before it automatically locks again?

4

Hi It will automatically lock after around 6 seconds. The facial recognition unlocking feature is convenient, but it can sometimes unlock too quickly :joy:

1 Like