Relay T2 Can't set as type "Garage Door"

[steve_baird50]

Hi
I have a Relay T2 set up to control a garage door as follows:

Dry contact pulse mode
Jumper removed
Switch Type = Rocker
Decoupled both switches
Interlock off
door closed reed switch attached to S1/COM
Garage door connected to L1
Aqara App 6.1.3 (Android)
Connected by Zigbee to G410 Doorbell Hub

From what I’ve read so far, I should be able to set the T2 in “Garage Door” mode in the " More Settings" page of the app.

More settings is not exposed in the app.

Even though I have S1 and S2 set to be decoupled, it seems like they are behaving as though they are still coupled.
I don’t have S1 or S2 showing up as triggers in Automation.

I have been playing with Home Assistant Matter and HomeKit integration, however I have backed all of that out and factory reset the G410 Hub.

My imediate goal it to have the T2 show up as a garage door on the Aqara App with the state (Open/ Closed) shown.

Any thoughts?

Thanks
Steve

Steve

[AqaraBot]

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

[gafich10]

Hello, welcome to the forum. The T2 relay has this feature: if you set it in pulse switch mode, then there is no On/Off switch trigger in the automation.

Rele T2, let's talk about it again

I want to share the capabilities of the T2 relay, for some users (as they say in the people “dummies”, please no offense :)) that it is just a relay that has dry contacts, but I want to break this myth about “just a relay”. Let’s start our story with the history of the creation of the Aqara relay. Initially, there was an extremely well-known Aqara 2-channel relay, which could only work with wet contacts at 220 volts. Craftsmen managed to convert it into a dry relay (by gnawing two tracks on th…

[steve_baird50]

Hi ,

Thanks for the comments.

It looks like this is an issue with the G410 hub only.
I’ve tried all the tricks in the book, but still no access to the more settings / garage door setting.

I’m hoping aqara will put out a g410 firmware update to address this.

In the meantime I’ve ordered a switchbot unit, we’ll see how that works.

Kind of unfortunate as I was trying to keep things all zigbee or thread for compatibility and simplicity.

Thanks agim for the feedback.

Steve

[gafich10]

Hello, what settings are you not seeing? There is no clean “garage door” setting.

[steve_baird50]

Hi

The primary issue is I have no indication anywhere in the system of the status of S1 (reed switch).

I can’t see S1 in any of the automation settings.

The card status (dark or light background) starts dark, then goes light after the first activation, then stays that way.

Several posts indicate there is a more settings page that allows for setting the mode to Garage Door etc. I thought that may change the behavior, but it’s not the primary issue.

I have checked the reed switch with a multimeter and tried a jumper on s1 to validate the wiring,

Thanks

Steve

[gafich10]

Hello, in this mode (Fig. 1)

the status of relay T2 is not displayed in the automation.
Also note!!! In 24 volt mode, contacts S1, S2, com do not work.

[gafich10]

@steve_baird50

Several posts indicate there is a more settings page that allows for setting the mode to Garage Door etc. I thought that may change the behavior, but it’s not the primary issue.

Perhaps this setting was meant by “garage door”.

[AqaraBot]

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!