My S100 is connected via Matter over Thread. It can be seen in the Aqara app and allows me to customize screens in app, but they never properly transfer to the device even though it appears to save.
The screen shows two black buttons (ie nothing there with a line through the middle of the screen to divide two buttons).
The physical buttons work. I’ve set them as soft switches so the bottom one controls my T1M in the room and currently not using the top physical switch. The bottom physical one behaves as per setup in app.
I’ve rebooted the device a few times yet I still can’t figure buttons on the screen. The touchscreen works as I can swipe down to get to settings etc.
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!