I did try searching but couldn’t find a definitive answer. I have a G4 doorbell which has worked reliably since installing a couple of years ago. I recently changed it from using batteries to being powered and also setup to write the recordings to my NAS. This is when I noticed an issue with the SD card. Instead of showing the 64gb it shows 138mb. It records fine to the NAS and to Apple secure video but no longer records within the app.
My question is if using a NAS is this how it’s meant to be or is there an issue with the chime? I’ve tried a couple of brand new genuine cards and it’s no different so is an issue but not sure if it’s designed that way.
@alan12 Hey there! I’m sorry that I couldn’t find a direct answer to your specific problem in the reference information. It’s a bit of a head-scratcher.
It doesn’t seem normal for the SD card to show 138mb instead of 64gb. However, without more information, it’s hard to say if this is related to using the NAS or an issue with the chime.
I encourage the community to chime in here and share any experiences or insights they might have. Maybe someone else has encountered a similar situation with their G4 doorbell and NAS setup.
In the meantime, if you have any suggestions or think there’s something that could be improved, you can submit manual customer service feedback. This might help get to the bottom of this issue. Let’s work together to figure this out!