Recently, I’ve been experiencing an issue with my Shelly 1 Gen3 device where it periodically disappears from my WiFi network. This has been quite frustrating, especially since the device is crucial for automating some lights in my home. I wanted to share my journey of troubleshooting and the steps I took to resolve this issue, in case anyone else is facing a similar problem.
First, I noticed that the device would stop responding after being connected for a few weeks. My WiFi network is quite stable, managed by some Mikrotik gear, so I initially ruled out network issues. The Shelly device continued to function as intended, toggling its relay and performing its programmed tasks, but it became inaccessible through the network. This was perplexing because the device was still operational, yet it seemed to be in a different ‘universe’ as far as my network was concerned.
I started by checking the device’s settings and ensuring that the firmware was up to date. I also tried resetting the device by cycling the power through the circuit breaker, but this didn’t resolve the issue. I then looked into the device’s logs and found that the disconnection wasn’t due to any specific error but rather seemed to be related to how the device handles network connections over time.
After some research, I discovered that this issue might be related to how the Shelly device manages its network connection. I found that increasing the ‘keep alive’ interval in the device’s advanced settings helped maintain a more stable connection. Additionally, I set up a routine using Home Assistant to periodically ping the device and restart it if it goes offline, which has significantly reduced the frequency of disconnections.
Another solution I explored was using a different WiFi channel to see if that improved the connection stability. I also considered the possibility of network congestion and ensured that no other devices were causing interference on the same channel.
In summary, while the root cause of the disconnection isn’t entirely clear, adjusting the device’s network settings and implementing a proactive monitoring system have been effective in mitigating the issue. If you’re experiencing similar problems with your Shelly devices, I recommend trying these troubleshooting steps before considering more drastic measures like reprogramming or replacing the device.
I’d love to hear if anyone else has encountered this issue and what solutions they’ve found to be effective. Let’s keep the discussion going and help each other troubleshoot these smart home quirks!