Smart Lock u300 Loose Handle

Aqara Products
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1

Anyone have the u300 smart lock handle start to get really loose? The handle under the number pad on my u300 is starting to wiggle way more than it ought to and there’s no way to tighten it.

I tried to take it apart as much as I dared to and there’s no way to get access to the screws that hold it tight to the overall mechanism.

Anyone have any suggestions or dealt with this issue before?

4

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!