Smart Scene 2.0 broke my system

Aqara Products
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1

Greetings! I have used Aqara Hub to control our air conditioner succesfully for one year. Now after update it’s not working anymore. My scenes after upgrade to Smart Scene 2.0 stopped working and only solution is to create a new scene (1.0) and that is working fine until upgrading to 2.0. Please could someone assist me on this case?

2

Hello, welcome to the forum.
Please provide a screenshot of the non-working 2.0.

3

Thanks!
Here are two screenshots: 2.0 version that doesn’t work and 1.0 version (Low23) that works.

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4

Hello, please specify what gateway you have and what firmware version it has?

5

Here are the specs in screenshot:

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6

Thanks for the message, I will pass on the information.
Hi @AqaraOfficial, please pay attention to this problem.

1 Like
7

May I have your Aqara account? So that we can check the issue for you?

8

And by the Aqara account you mean what? :slight_smile:

9

Hello, here is this address in your app.

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11

veikko.pulli@gmail.com

12

Thank you, we will contact you later

13

Hi, the issue has been fixed in the Aqara Home app 6.0.3, please update the Aqara home app to check

2 Likes
14

Hi. Is it really a good idea to post email addresses where they can be seen by everyone? Bots, spammers, AI, and others.

@gafich10 and @veikko_pulli
I would recommend removing the email address