I’ve been using SmartThings for quite some time now, and it’s been a reliable addition to my smart home setup. However, I recently encountered an issue where my SmartThings WiFi hub went offline in two different locations, both seemingly unrelated. The hubs would disconnect from the internet, displaying a blinking red LED, and wouldn’t reconnect despite multiple power cycles. This unexpected behavior was quite frustrating, especially since I rely on these hubs for my daily routines and security systems.After some research and troubleshooting, I found that the issue might be related to firmware updates or network configurations. I tried resetting the hubs, checking the internet connections, and even updating the firmware, but the problem persisted. It was disheartening to see the hubs go offline without any clear pattern or warning.Fortunately, I came across some community discussions where others shared similar experiences. They mentioned that sometimes the hubs require a complete factory reset or a firmware downgrade to resolve connectivity issues. I decided to give the factory reset a try, and to my relief, it worked! The hub reconnected to the internet, and my devices started functioning normally again.This experience taught me the importance of staying updated with firmware releases and being prepared for such issues. I now regularly check for firmware updates and keep backups of my configurations. If you’re facing similar problems, I recommend trying a factory reset or reaching out to the community forums for additional support. It’s a tough spot to be in, but with persistence and the right approach, you can get your hub back up and running smoothly.