Hi, I’m having issues connecting to Alexa and would appreciate some advice…
I have the following:
Smart hub E1
Dimmer H2 EU
I have other devices but they’re all running fine.
I recently bought the dimmer switch and it’s been installed and working fine.
Today I’ve tried to connect it via Alexa. I have other aqara devices (2 X H1’s and the roller shade E1) and they all work fine via Alexa.
I’ve never used Matter, and since I have the hub, I threw away the packaging with the QR code.
Setting up in Alexa, it only offers me Matter. As soon as I click that I don’t have the QR code, it goes no further.
So I added the aqara Alexa skill. It then found a new device, but for some reason, it’s showing up at “simple security system”. And doesn’t respond.
I’m not sure what else to do here… I understand Matter can make things easier, but I have the hub so I shouldn’t need to use Matter?
Anyone have any advice they can give me please?
Tia