Stuck Aqara T1/T2 RGB CCT Bulb – Cannot trigger pairing mode / Hard reset help

The lamp is global.
The second question is, which protocol do you want to connect Zigbee or Thread?

I’ve tried both. But device trying onlu matter if I remember well.

Unclear answer.
Are you scanning a QR code? Provide a screenshot of the installed window.

Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!