Hello everyone, I recently purchased a couple of NAS-PD07 Neo Motion, temperature & humidity sensors from AliExpress and decided to connect them to my Zigbee2MQTT setup. I’m excited to integrate these devices into my smart home ecosystem, as they promise to add another layer of environmental monitoring. However, I’ve encountered an issue that I’m hoping the community can help me resolve.
The pairing process went smoothly, and I was able to join the devices to my Zigbee network without any hiccups. The logs indicated that the interview process completed successfully, and the device was identified as a Neo Motion, temperature & humidity sensor (NAS-PD07). I even noticed that the device was publishing data to my MQTT broker, including battery level, humidity, temperature, and link quality. However, when I check my Home Assistant dashboard, none of these values are being displayed. The device appears to be online, but all the sensor readings remain static or undefined.
I’ve tried several troubleshooting steps to diagnose the issue:
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Checked MQTT Broker Logs: The device is definitely publishing data, as I can see the sensor readings in the MQTT logs. This suggests that the issue isn’t with the device itself but rather with how the data is being handled in Home Assistant.
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Verified Entity Configuration: I reviewed the entity configurations in Home Assistant to ensure that all the sensors (battery, humidity, temperature, tamper, etc.) were correctly set up and exposed. Everything seemed to be in order, but the values still weren’t updating.
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Cleared Cache and Restarted: I cleared the cache on my Home Assistant instance and restarted the service, hoping that this would resolve any transient issues. Unfortunately, the problem persisted.
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Checked Wi-Fi Connectivity: I ensured that both the Zigbee coordinator and the NAS-PD07 devices were connected to the same Wi-Fi network and that there were no connectivity issues. The link quality reported by the device is excellent, so it doesn’t seem to be a network problem.
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Reviewed Documentation: I consulted the Zigbee2MQTT documentation to see if there were any known issues or special configurations required for the NAS-PD07 sensor. Everything seemed to align with my setup, so I’m not sure where the disconnect is occurring.
At this point, I’m a bit stuck and would appreciate any guidance the community can offer. Has anyone else experienced similar issues with Zigbee devices not displaying sensor data in Home Assistant? Are there any additional steps I can take to troubleshoot this problem? I’m eager to get these sensors up and running, as they’ll be a valuable addition to my smart home setup.
Thank you in advance for your help and support! I look forward to hearing from you.