Hey everyone, I wanted to share my experience with setting up video doorbells across multiple properties. It’s been quite the journey, but I think I’ve got it figured out! 
Initially, we faced an issue where certain users were still receiving doorbell calls on their phones despite having the ‘Audio and Video Doorbell Calls’ setting turned off. This was puzzling because nothing on our end had changed. After some research, I suspect it might have been related to a recent app update. Fortunately, we managed to resolve it by adjusting some deeper settings within the app.
Here’s what worked for us:
- Double-checking all device settings under the ‘People’ tab.
- Ensuring that notifications were disabled at the account level for those specific users.
- Testing the setup by triggering the doorbell ourselves to confirm the changes.
It’s always a bit nerve-wracking when something suddenly stops working as expected, but it’s rewarding to crack the problem! If anyone else has encountered similar issues or has tips to share, I’d love to hear them. Let’s keep the community knowledge flowing! 