I have two switches that are not powering up: one H2 US 4-button 3-channel and one H2 US 2-button 2-channel. I have confirmed the wiring is correct and there is electrical power on the lines, but there is no response from the switches. The seller indicated the return window is closed, so I have to determine whether there is a fix before I dump them. These are new switches bought in May, but I am now installing them.
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Hi @chris24j and thank you for asking in the forum. Hope the raised support ticket will find a quick solution for you. Fingers crossed the switches haven’t arrived DOA.
Would you mind sharing a picture of the wiring? Maybe there’s anyone able to help. Unfortunately im not into wiring and electricity in the US
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