I recently upgraded my doorbell to new G400 from the G410, I am installing the G410 at my daughter house and when I install batteries the tamper alarm sounds. I made sure to toggle off the tamper notification prior to uninstalling the doorbell. How do I disassemble the tamper alarm?
In the Aqara Home app, go to
Accessories → your Doorbell → three dots in the top right corner → AI Detection → Tamper Alarm
If this option is enabled, the alarm will be triggered as soon as the back of the doorbell is removed.
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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!