Time on Cameras are always off by an hour

I live in San Jose, CA and it’s on Day Light savings time, and my Cameras are always an hour early on their video timestamps. You need to account for the UTC offset for San Jose which can be 7 or 8 hours depending on Day Light savings time.

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!