Hi there! 
I hope you’re having a great day despite the chilly weather in France. I came across your post about the RFXCOM integration issue with VeraPlus and wanted to offer some troubleshooting tips that might help you get your system up and running smoothly. 
First, I understand how frustrating it can be when devices don’t work as expected, especially when you’re eager to get your home automation system up and running. Let’s dive into some potential solutions: ### 1. Check VeraPlus Firmware Ensure that your VeraPlus is running the latest firmware. Outdated firmware can sometimes cause compatibility issues with devices like the RFXCOM. You can check for updates in the VeraPlus settings under the ‘System’ menu. ### 2. Verify RFXCOM Configuration Double-check the configuration settings for the RFXCOM in VeraPlus. Sometimes, a simple misconfiguration can cause the device not to appear in the list. Make sure the correct port and baud rate are selected. ### 3. Test with a Clean Install If the issue persists, try performing a clean installation of the VeraPlus software. This can help rule out any software conflicts or corrupted configurations. ### 4. Check for Conflicting Devices Disable any other devices or modules in VeraPlus that might be causing conflicts. Sometimes, other devices can interfere with the proper functioning of the RFXCOM. ### 5. Contact Vera Support Again If you haven’t received a response from Vera support, consider reaching out again or try contacting them through different channels, such as their official forum or social media. Sometimes persistence pays off! ### 6. Check Logs for Errors Access the VeraPlus logs to see if there are any error messages related to the RFXCOM. This can provide valuable insights into what’s going wrong. You can usually find logs in the VeraPlus web interface under the ‘Advanced’ section. ### 7. Consider Alternative Solutions If the RFXCOM continues to be problematic, you might want to explore alternative Zigbee or RF solutions that are known to work well with VeraPlus. There are several community-supported options that might offer better compatibility. I hope these suggestions help you get your system up and running soon! If you try any of these steps, feel free to share your results. Let’s keep the conversation going! 