Hello everyone, I hope this message finds you well! I’ve been using Wyze cameras for a while now and I’ve really enjoyed their performance. However, I’ve encountered a bit of a hiccup recently with the Wyze app on my Android phone. I noticed that the Rule shortcuts at the top of my home screen have disappeared, and there’s an error message popping up: “Failed to update device list (error code -1).” This has been a bit concerning because I rely on these shortcuts for quick access to my cameras and devices.
To try and resolve this, I decided to log out of the app and log back in, thinking that might refresh things. Unfortunately, after doing so, all of my devices disappeared from the app! I have over 15 cameras, bulbs, plugs, and sensors, and setting them all up again would be a huge hassle. I’m wondering if anyone else has experienced this issue and if there are any troubleshooting steps I can take to recover my devices without having to start from scratch.
I’d really appreciate any insights or advice you might have. If there’s a known fix or workaround, please let me know! I’m hopeful that there’s a solution out there that can help me get my devices back in the app without too much trouble. Thanks in advance for your help!