This my 2nd Aqara U100 lock, the first lock unit, had the same issue, replaced the batteries every couple of weeks, after the original batteries (which the lock was working great), bought Duracell, to replaced the batteries and the lock did not work as before. Reached out to Aqara support, I was sent a new U100 Aqara device, the same thing again, after replacing the original batteries, had to replaced the Duracell batteries two times within two weeks, I replaced the batteries today July 2nd, 2026.
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
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