U100 Smart Locks keep going offline and all other smart devices in home do not. Anyone else having this issue?
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
Hi @jmpusateri1 welcome to the forum. Can you share some insight into your setup? What hub are you using with the U100 and where is it placed in relation to the lock?
I would say this isn’t uncommon and we should look first at signal strength.