U200 After the last update, jerks began to appear after the opening

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The problem with the lock appeared after the firmware update, the lock clicks the gearbox for a while after closing.

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It’s not just me who has the problem, my friends have it too.

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Listen to the sound after opening and after closing, the gearbox, something turns off. I did the calibration several times

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Hi there,

We’re sorry to hear about your experience. This update was designed to improve the stability of the lock’s clutch. As a result, you may notice some continuous backward movement after locking or unlocking.

This behavior helps address an issue some users experienced, where the knob became too tight and hard to turn after unlocking. Please rest assured, this won’t affect the lock’s lifespan — it’s a strategy aimed at improving overall stability.

Thank you for your understanding!

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