U200 battery for weeks 100 percent

Developer Hub
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1

Is it bug?

Screenshot_2025-12-09-19-22-26-144_com.lumiunited.aqarahome.play
Screenshot_2025-12-09-19-22-26-144_com.lumiunited.aqarahome.play1080×2400 142 KB

Screenshot_2025-12-09-19-20-28-024_com.lumiunited.aqarahome.play
Screenshot_2025-12-09-19-20-28-024_com.lumiunited.aqarahome.play1080×2400 131 KB

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2

@Sugar You seem to be experiencing an issue with the U200 battery remaining at 100% for weeks. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:

400×400 9.45 KB

This will be more efficient. If you do not have an Aqara Home account, Please click here to create a ticket. Sorry for the inconvenience.

3

Hi Sugar,

I have been having the same exact issue and I am curious that thew fix was. It’s giving me a little bit of anxiety since I already dropped the habit of carrying a key and I never know when it’s about to die.

4

Just wait, it will go down. Battery wont discharge suddenly.

Screenshot_20261028_104502_Aqara Home
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5

I see. Alright, l’ll give it more time between charges and see what happens.

Thank you

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