U200 Light + Camera G5 PRO - Unlock Door

General
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I have a setup with the “U200 Lock” and “Camera G5 PRO”. I created an automation where the lock opens if a specific/registered face is detected.

Unfortunately, the automation stopped working about 2 months ago after I updated the hub and other firmware. Has something changed in the settings?

Also, should this automation work even if I don’t have a paid Home Guardian subscription? The app notifies me that the specific person has been detected, but the door simply doesn’t unlock. Has anyone else experienced a similar issue?

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Hello, I confirm the same issue. It’s nice to see I’m not alone. I realised the problem after the latest firmware update for the G5 Pro.

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Count me in, I have the same issue with two G5s since the last Fw update. With subscription and without it.

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