U200 Lite and intermediate closing steps

I have just bought an Aqara U200 Lite and I can see a big limitation when using even a physical key on the other side of the lock. Basically the U200 only understand fully closed and open it doesn’t understand the intermediate closing step, I have a lock that can be closed with 3 turns of key, so basically if I close it with the physical key from outside and I just turn the key one or 2 times the Aqara U200 Lite still remain in state open… This is a limitation as the product should understand how many full turn of keys the lock support and managed closed state accordingly, probably it should even tell in a warning that the lock is closed but not fully. This is a think the biggest limitation of the product as it happens that when I close with the key I don’t always fully close the lock and the state in the app or Homekit at that point is disaligned. I wonder how such a firmware limitation can in a commercial smart lock product, so the question is: is it me that I am missing some settings or is it really the firmware missing this essential feature?

Thanks.

Not sure I understand. If you close the door and use the physical key and turn it 1 or 2 times can you still open the door?

For sure you can open the door. You can lock it with one turn, two turns or three turns of key. The problem is that if you lock it with full 3 turns the U200 notice it, while if you lock it with 1 or 2 turns it doesn’t. So you can either unlock it with the key or just from the app or HomeKit, press lock it is going to fully lock with all the turns and then press unlock it and it works. The problem is that the U200 should notice if the lock is locked, one turn and the door is locked and it should detect it. I hope it is clear now.

my suggestion would be to calibrate it manually. Only turn the lock enough to lock it and unlock it.

For example if i let mine auto calibrate it turns about 5 times each way however manually calibrating it it will turn at most 2 times.

Hello, welcome to the forum. Personally, I calibrate the lock manually, why don’t you perform a manual calibration for 3 turns? Also turn on the automatic closing of the lock (auxiliary), you scrolled the lock a little and it will then turn on itself.
Now turn on your logic, if this function is not turned on (and you calibrated for three turns), how will the lock algorithm understand that the lock is closed after one turn. During calibration, you set that you need to do three turns.
I have a video showing how it works and where the auxiliary scrolling is configured.
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Thanks for the links, but I do have already performed the manual calibration, this doesn’t let me achieve what I want. When you perform the calibration it is absolutely necessary to perform it with 3 turns, because a fully locked door is 3 turns and that is alright, but the fact is If I come and go many times I may just lock with one step and the device still thinks the door is opened. The smart lock should understand that a 360 turn engage one step or otherwise the calibration process should let the user define all the intermediates step, this is just a lock designed in a binary state 1 or 0 open or closed, but this is not the way a standard key lock usually works… this feature is a big lack of this smart lock. I don’t want to have an auxiliary closing, I want the smart lock to understand of many lock steps there are. People who have designed this smart lock have probably never used a lock…

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Hi @KinseyCreateGoods, can you comment on this situation with the U200 lock.
Thanks

I’m confused. You say your lock needs 3 turns to lock but when you do it manually with the key you turn it 1 time. Why would “lock” the door with one turn if it actually doesn’t lock the door. And also as I understand it the keys are meant for emergency occasions. Why can’t you either lock with the key pad if you leave or when inside use the “turn to lock” feature so you can turn it slightly and then the device will use the motor to turn it itself.

The lightweight U200 does not have a keyboard.