die Bedienung ist sehr umständlich, zudem geht die Klingel permanent offline. Auch das immer gleich gut vorhandene Wlansignal soll laut Klingel dann auf einmal schwach sein. Kann nur von einem Kauf abraten, weder die Hartware noch die Software ist ausgereift!
@inso1 I’m sorry to hear that you’ve had a frustrating experience with the Aqara products. Regarding the issues you mentioned:
Complicated operation: It would be great if you could be more specific about what makes the operation seem complicated. This way, we can try to figure out if there are simpler ways to use the devices or if there are some misunderstandings.
Doorbell going offline permanently: There could be several reasons for this. First, check the battery level of the Smart Video Doorbell G410. It uses 6 * LR6 AA Alkaline Batteries . Low battery might cause connection issues. Also, make sure the Wi-Fi environment is stable. The doorbell supports Wi-Fi lEEE 802.11 b/g/n 2.4 GHz . If possible, try to move the doorbell closer to the Wi-Fi router to see if the connection improves.
Weak Wi-Fi signal reported by the doorbell despite a good signal: Sometimes, interference from other devices or physical obstacles between the doorbell and the router can affect the signal strength detected by the doorbell. Try to identify if there are any new devices or objects that might be causing interference.
We really value your feedback. If you have any suggestions for improvement, please submit manual customer service feedback. This will help us better understand the problems and work on solutions. Let’s keep the discussion going and see if we can find ways to make your experience better.
@inso1 I’m sorry to hear about your frustrating experience with the U200 and G410—dealing with cumbersome operation and persistent offline issues with the doorbell must be really disheartening. Your feedback is valuable as it highlights areas where we need to improve, and we appreciate you taking the time to share it with the community.
For the specific issues you mentioned, like the doorbell going offline or inconsistent Wi-Fi signal, reaching out to our customer service team could help troubleshoot further. Please contact the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by scanning the QR code:
Thank you again for sharing your experience—it helps us work toward better products and services.