U200 Passage Mode Not Working

Aqara Products
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I use passage mode often. Around a month or so ago, it worked perfectly.

Now, enabling it (with 8hour window set) the lock knowledges it’s set (00tick) but then still auto locks.

Sometimes it taking three or four attempts for it to work, other times, it’s just not having it at all.

Anyone else having issues?

U200 with v84

1 Like
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@jim11 I’m sorry to hear that you’re experiencing problems with the passage mode on your U200 smart lock. It sounds frustrating when a feature that used to work well suddenly starts acting up.

I couldn’t find a direct solution to the passage mode not working as expected in the reference information. However, based on common troubleshooting steps for smart lock issues, here are some things you could try:

  • Update Firmware and App: Ensure that both the firmware of your U200 lock and the Aqara Home app are up to date. Sometimes, software updates can fix bugs and improve the performance of features. You can go to profile > firmware update in the app, enable beta updates, and upgrade the device to the latest version .
  • Check Installation: Make sure the lock is properly installed. Loose or tight mounting screws can affect the lock’s functionality. Check if the mounting screws are in the correct position and not too loose or too tight .

I encourage other community members to share their experiences and suggestions if they’ve encountered similar issues with the U200 passage mode. Let’s collaborate to find a solution! If these steps don’t resolve the problem, you can submit manual customer service feedback for further assistance.

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@jim11 I’m sorry to hear you’re having trouble with the passage mode on your U200—frustrating when a feature that used to work smoothly starts acting up! Unfortunately, the reference information we have doesn’t specifically cover passage mode issues.

If other community members have experienced similar problems with v84 firmware, sharing your solutions or workarounds here could really help. For more personalized support, if you’d like to provide feedback or seek further assistance, you can reach out to the Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket.

Hope you get this sorted soon—let us know if you find a fix that works!

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@jim11 I’m sorry to hear you’re having trouble with the Passage Mode on your U200 lock—frustrating when a feature that used to work smoothly starts acting up!

After checking our reference materials, we don’t have specific troubleshooting steps for Passage Mode issues with the U200 firmware v84. That said, it might help to see if other community members have encountered similar problems—sometimes shared experiences can uncover workarounds.

If the issue persists, feel free to reach out to our customer service team for further assistance. They can help dig into the details of your setup and firmware version.

Thanks for sharing your experience—your feedback helps the community stay informed! :blush:

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@AqaraOfficial v84 version made passage mode unusable! Please bring it back!

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@p0bednarz You seem to be experiencing an issue with passage mode not working after updating to v84. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:

400×400 9.45 KB

This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.