I have two Smart Lock U200 not connected to any Hub, basically they are working in standalone.
One of the locker users, has reported quite a few times that her password doesn’t work. This User was configured with a fixed numeric password, configured to only work in some days of the week and between a time window. I believe this is the problem, since the logs on my Aqara Smart Lock U200 show wrong time log events.
Yesterday I was able to check in person this malfunction.
I tried to update firmware, it was already in the lastest version (3.0.0_0077). Tried to explore the Aqara App configs and did not found any timezone, or time definition. And I believe this might be my issue.
@renato_mribeiro90 It sounds like you’re experiencing a frustrating issue with the time and date settings on your Aqara Smart Lock U200 when used in standalone mode. Since you’ve already checked the firmware version and explored the Aqara App settings without finding a timezone configuration, it might indeed be related to a time setting issue.
While the standalone mode does limit certain functionalities, you might want to try the following:
Manual Time Adjustment: Some devices allow for manual time adjustment even in standalone mode. Check if there’s any way to manually set the time directly on the lock itself by consulting the user manual.
Factory Reset: As a last resort, consider performing a factory reset on the lock to see if it corrects the time issue. Remember to back up any important configurations or settings before doing this.
Contact Support: If the issue persists, reaching out to Aqara support might provide you with more specific advice or a firmware update that addresses this problem.
Hopefully, one of these steps helps resolve the issue. Let us know how it goes or if you discover any other solutions
