Could anyone offer guidance on resetting the U300 smart door handle? I am renting my apartment, and the steps I shared with my tenants are ineffective. The device keeps stating that an administrator fingerprint or passcode is required. I cannot recall my passcode, and I have moved out of state. Thank you in advance.
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I hope no one here helps you bypass the built-in security measures unless you can prove that you are the legal owner of the property where this door lock is installed.
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Hi @n_trout ! Normally it shouldn’t be possible for a third person to reset the door lock by security reasons.
But did you already contacted the support? They might could help ( by providing the ownership)
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