U400 addition knocked out HomeKey access?

Apple Home Connect
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I have hard a really hard time getting my U400 connected. I went through all the forums and finally added it to Apple Home using my ipad vs phone. Then added it to the Aqara app, but I can’t seem to bind it to the M3 now. Additionally, it has removed the HomeKey access for my other locks as well, and I can’t restore it.

Does the U400 NEED to be bound to the M3 for HomeKey access? Are these separate issues? Any suggestions as to how to restore HomeKey and be able to use the UWB? SmartLockU400

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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!

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