Anyone encountering an issue with the U400 lock where despite calibration of the lock, it auto-locks while the door is open? My understanding is that the calibration teaches the gyroscope when to auto lock.
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I haven’t with the u400 but I did get that once in a while with my u100. I honestly never dug deep as it didn’t bother me (or leave me locked out thankfully) I would double check all settings, toggle auto lock on and off and recalibrate to see if those clear out any bugs.
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Thanks Ben. I’ve done those things and no difference. Still deploys the bolt while the door is open. Not a horrible thing, but with 1 min auto-lock, I have had the bolt deploy as the door is being closed over and nearly jam.
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Hello, I had this thought. Maybe there is some kind of electrical influence (radio magnetic) on the lock and these problems arise.
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This makes sense, seems something is setting it off.
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hi, please reach out to our support at support@aqara.com I’m sure they will help you with this.
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!