@2springfieldclose It seems like you’re experiencing a frustrating issue with adding your new T2 bulbs to the M3 hub via Thread/Matter. From the reference information available, I don’t have specific troubleshooting steps for the T2 bulbs or the exact scenario you’ve described. However, here are a few general suggestions that might help resolve connection issues based on similar device problems:
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Firmware and App Updates: Ensure that your Aqara Home app and hub firmware are both updated to the latest versions. This can often resolve compatibility issues.
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Network Configuration: Check if your network settings are optimized for Thread/Matter. For instance, ensure that your hub and devices are connected on the same 2.4GHz Wi-Fi network, as 5GHz may not be supported.
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Device Reset: Try resetting the T2 bulbs to their factory settings and attempt adding them again. This can sometimes clear any temporary glitches.
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Proximity Check: Make sure the bulbs are close enough to the hub during the pairing process to ensure a strong signal.
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Matter Compatibility: Verify that the Matter protocol is correctly enabled and configured on both your Aqara hub and the T2 bulbs.
Unfortunately, without an Apple Home hub, the workaround suggested by Aqara support might not be applicable to you. It might be helpful to reach out to Aqara support again and inquire if there are any known issues specific to your setup or if a firmware update is forthcoming to address this.
Please continue to engage with the community here—someone else might have encountered and resolved a similar issue. If the problem persists, consider creating a support ticket for more personalized assistance. Thank you for your patience and understanding!