Unresponsive RSD-M01

I have a brand new RSD-M01

I charged it and tested it. I left it on my desk for 3 weeks.
I went to use it and now it blinks blue and then has a solid orange/red light for about 1-2minutes and is totally unresponsive. I have charged it for 24hours.

Please help as the device seems totally bricked.

Tried a reset?