Unresponsive RSD-M01

I have a brand new RSD-M01

I charged it and tested it. I left it on my desk for 3 weeks.
I went to use it and now it blinks blue and then has a solid orange/red light for about 1-2minutes and is totally unresponsive. I have charged it for 24hours.

Please help as the device seems totally bricked.

Tried a reset?

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!