Hey all I just installed the. W200 thermostat 3 days ango and although most things are running pretty good I am experiencing a small issue. Maybe somebody knows what it is. I did report to tech support at Aqara , but I’m also putting it up here.
I have the new u400 doorbell cam as well and I get this pop up on w200 when someone rings doorbell instead of snap shots. And before anybody posts and asks me, “Yes” everything I have in my home is all on the same network. I do not have more than one network so there’s no way anything can be connected separately.
I did go back and try something some had mentioned online i had read. And for moment it worked. To bring back snap shot display.
1- if you go inside the link Device there is area says Notification duration. I had it on 10 sec i changed to 30 sec.
2- Then i unlinked and re linked device now all working again.
Pretty sure they have a glitch some place.
Well 1 -Hr later issue came right back must be software issue.
hi there, thanks for the feedback, we’ll review it shortly!
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!