Hi!
Is there a global version of the W400 FCU thermostat?
I saw a video review from Vietnam, there’s a box with English labels, not Chinese ones.
The global version is also available in online stores in the United Arab Emirates.
In which markets can I still find the global version?
And as far as I understand, the global version is only available in gray.
@lapenkoff Great questions! Yes, there is a global version of the Aqara Thermostat W400 FCU. According to official information, the W400 (both VRF and FCU versions) does have an international/global edition, which you’ll recognize by English packaging and documentation. The global version is available in various markets, and your observation about its presence in Vietnam and the UAE aligns with the sales areas confirmed by Aqara.
While the reference information doesn’t specify an exhaustive list of countries, it does indicate that the device is distributed globally and is available through official channels and online retailers in multiple regions, including the United Arab Emirates. For the most up-to-date and region-specific availability, Aqara recommends checking their Where to Buy page.
Regarding the color, detailed information on color options for the global version isn’t specified in the current documentation. If you have a preference or need confirmation about color availability, I suggest reaching out to your local retailer or submitting feedback to Aqara’s customer service through the app.
If anyone else in the community has spotted the global version in other markets or different color variants, please feel free to share your findings!
Information for those who, like me, will be looking for an international version of this device. I found these in the UAE on one online store and ordered them. I received it, checked, everything is fine
Hello Lapenkoff, I would like to use this W400 thermostat in the European region. Will I be able to use it? In which region are you using it? Can you write the link to where the product is available? Thank you!
Hi @pivizoli82 , check this: Aqara Smart Thermostat W400 Zigbee Apple Homekit Air-cooled VRV/VRF System ZNWKQ13LM Water-cooled chiller FCU Systerm ZNWKQ14LM Thermostat AC Controller - SpanningGlobal
I’ve purchased one device for testing and it works great.
Hi! I bought it here: Aqara W400 Thermostat – Modo Store UAE
Its the global version that works in Europe. If you are unsure, you can type them on Instagram, they are friendly and respond quickly
