W600 Create schedules. White screen

I can’t create schedules. The screen stays white for me.

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Hello, it’s here.

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It’s on

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Have you updated to the latest firmware?

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Hi, I have two options for you.
1-if you have an M3 gateway try connecting to it.
2-if you don’t have an M3 then try reinstalling W600.

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It worked with the M3 Hub

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Hi, @XianTangHE, please take note of this problem with the W600.

I see that your Hub is set to M2. Could you kindly check whether the M2’s firmware version is 4.3.8 or above?

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Is 4.3.8

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Could you kindly verify whether the app is running the latest version?

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Could you also provide us with your Aqara Home account details?

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With App Version 6.0.4 it also works with the M2 Hub

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Did it work? If so, how did you fix it?

I don’t know. First I connected it with an M3 hub. It works there. After that it also worked with the M2 Hub.

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