I’m trying to configure my W600 thermostats. Timeouts occur again and again and the configuration is not saved. What’s the problem? The thermostats are connected to the Aqara Hub via zigbee and the signal strength is good.
Hi, welcome to the forum. If these are newly purchased thermostats, then check for updates for them.
I have the same problem, M3 Hub, firmware is: 0.0.0_2644
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!