First thing I noticed is that de markings on the plug are upside down (Euro version) and so is the button at the bottom instead of the top where it is supposed to be.
Do other testers have the same issue N
So when plugging it in, the button is at the bottom and the text/markings are upside down…
Do I have a faulty assembled item?
It’s not a defect, it’s just “Aqara logic”. They put the button at the bottom on purpose. If you install it that way, everything will work fine - you just have to stand on your head to read the labels on the back!
I don’t agree.
There are pictures out where the button is at the top (I’m sure it was designed that way).
My bad – I confused two different products.
The upside-down markings on the back are still weird, but here’s the logic:
Electricians have a habit of holding the device with the terminals facing up during wiring - that’s how they learn in trade school. The text is printed so that when held that way (terminals up, back facing you), it reads correctly for the person connecting the wires.
So nothing is wrongly assembled.
Alternatively, you can also just stand on your head when reading the back. Works perfectly. 
@sam11 could you post a photo of your actual device?
Front and back would help a lot.
Annoying? Yes.
Wrongly assembled? No.
Fixable? Only if you move to a Type F country.
You know what - I actually agree with you. It’s a stupid design.
Because the rest of the world (or at least everyone outside Type E countries) can just flip the plug 180° and use it the “right” way - button on top, text readable.
But Aqara made one version of the Smart Plug H2 EU for the whole European market, and then Type E users get screwed because their sockets force a fixed orientation.
Still don’t agree.
The earth pin is at the bottom while it should be at the top.
Hi, may I ask which region you are in? Is it a region where Type E sockets are commonly used?
Hi
We are in Belgium, where E type sockets are mandatory.
The earth pin is always at the top, so you have to put the Aqara plug with the button at the bottom and all markings and text is upside down.
Best regards.
Some plug variants like the H2 Euro version are assembled so the housing can rotate depending on socket design which can make the markings look upside down and the button end up at the bottom.
If it works normally, it’s likely just the casing orientation. If anything feels loose or misaligned though, then it’s worth reporting it to Aqara support.
But why not put the markings correct/ not upside down by default?
There is no reason the put them upside down, as the plug cannot be rotated.
So it will always be upside down unless Aqara changes the markings.
It really looks weird and wrongly designed, not to mention that the button is invisible and at the bottom too.
As an installer, I know my customers will not want that.