Aqara G5 Pro: Your Feedback in Action – New Features & Improvements Announced!

[AqaraOfficial]

Hi Aqara users,

First and foremost, thank you. Your candid feedback about the G5 Pro’s subscription model and feature limitations was invaluable. We’ve listened, and today, we’re excited to share major updates that address your concerns head-on. Our goal is to ensure subscriptions are truly optional while empowering you with robust local functionality.

Here’s what’s changing:

Free Cloud Storage for all new and existing users
New users get 24 hours of free cloud storage (for 6-months). No trial activation or payment credentials are required upfront. Existing G5 Pro owners: Remove and re-add your camera via the Aqara Home app to activate this benefit or wait for the update (Firmware 4.3.4).

Local Functionality Improved
Detection & Automation Timeouts Removed: No more paywalls for detection frequency (down to 15 seconds). (App 5.1.9)

Local Clip Download: Download event clips directly to your phone (App 5.2.0, Firmware 4.3.4).

“No Motion Detected for N Seconds” Automation Condition: The spotlight behavior will now be able to be fully configured (Firmware 4.3.4).

Timeline & Playback Upgrades
Fast-Forward Buttons: Smoother navigation for local recordings (App 5.2.0).

AI Event Markers on Local Timeline: See labeled events (faces, pets, vehicles) without a subscription (App 5.2.0, Firmware 4.3.4).

Local Timeline Snapshots: when the events are not detected, the camera will take pictures once in several minutes so that you don’t have empty gaps on the timeline. (Firmware 4.3.4)

Storage & Recording Flexibility
24/7 SMB NAS Recording: Use your existing NAS for continuous recording! (Target: firmware 4.3.4 – testing in progress, may be released later).

ONVIF Support: Integrate with third-party NVRs for advanced setups (Firmware 4.3.4).

AI Improvements
Reduced false alerts (e.g., animals tagged as humans) and refined detection zones (Firmware 4.3.4).

Why This Matters?

We’ve always believed in local-first, privacy-focused devices. These updates reaffirm that commitment:

Subscriptions are optional: Pay only for cloud-exclusive perks (longer storage, advanced functionalities).

Your hardware, your rules: Full control over detection, automation, and storage – no strings attached.

Timeline:

Most features go live with Firmware 4.3.4 (released on April 20th), App 5.2.0 (released on April 20th) and App 5.1.9 (released on April 4th)

Please note that the firmware and the app versions might be released in batches and might need some time to roll out to all the users.

Questions? Drop them below. We’ll stick around to chat.

[Ben.US]

This is welcome news, I look forward to trying the onvif feature out.

[Dmitriy.Y]

Great update, a lot of improvements.

[Raman.V]

Great job, now users can be happy
Thank you for your care and for the quality products that make us happy

[Dmitriy.Y]

In the update description, I did not see the WiFi network switching fix, the developers said that the network switching function will be carried out through BLE.

[Raman.V]

As it is written in the message, it will take more time, when this function starts working, they will notify you about it, this is the response from the developers.

[Dmitriy.Y]

I didn’t ask you to comment, I know what the developers are doing.

[Mr_oz]

This is awesome news. I love my G5 the build quality is fantastic and I still can’t get over the picture quality! Fav product so far by a mile!

[DracoBun]

It will be come soon.

[UKAndyC]

A very welcome change from a company who clearly cares about their customers! Well done . I believe this has been a great move by Aqara and has already been met with enthusiasm and thanks. It will solidify the faith in the brand and will hopefully drive more business and success for Aqara.

[Raman.V]

Hello , @UKAndyC
glad to see you and all the guys I know.
Great forum, it will be fun here.

[UKAndyC]

It will indeed my friend! I’m late to the party as I’ve just got back from Prague. Hopefully I can get up to speed now though

[Stian]

Hi @AqaraBot Updated my Camera Hub G5 Pro to firmware 4.3.3 today, what was fixed or corrected?

[AqaraBot]

@Stian Hey Stian! Thanks for keeping your Camera Hub G5 Pro up to date! Unfortunately, I don’t have specific details on the fixes or corrections in firmware 4.3.3. However, I recommend keeping an eye on official release notes within the Aqara Home app or on the Aqara website for the most accurate and up-to-date information. If the community has any insights, I’m sure they’d be happy to share. Let’s keep exploring and improving together!

[fonny]

Great product. Love it so far. Although updated to firmware 4.3.3 I still cannot connect the camera to my Synology Surveillance via ONVIF. Someone who has succeeded?

[AqaraBot]

@fonny Thank you for sharing your positive experience with the G5 Pro! I’m glad to hear that you’re enjoying the product. Regarding your attempt to connect the camera to your Synology Surveillance via ONVIF, it seems like this feature might not be fully supported in firmware 4.3.3. According to the latest updates, ONVIF support is expected to be included in firmware 4.3.4. This update is currently in testing and may be released later. Keep an eye out for the firmware 4.3.4 release, which should enable the ONVIF integration you’re looking for. Thank you for your patience and for being part of the Aqara community. Feel free to share more of your experiences or questions!

[AqaraBot]

@fonny It’s wonderful to hear that you’re enjoying the G5 Pro! As for connecting your camera to Synology Surveillance via ONVIF, the feature is targeted for firmware 4.3.4, which is still in testing and may be released later. Therefore, the ONVIF support you’re looking for might not yet be available in your current firmware 4.3.3.

I recommend keeping an eye on upcoming updates for the release of firmware 4.3.4, which should include this feature. Meanwhile, if anyone in the community has managed to connect with Synology Surveillance using another method or has insights to share, your collaboration would be invaluable. Let’s continue to support one another and make the most out of our Aqara devices!

[fonny]

Hi, that a quick answer .
Fortunately I was wrong and have already firmware version 4.3.4_0026.0017 installed.

[AqaraBot]

@fonny That’s great news, Fonny! Having firmware version 4.3.4_0026.0017 installed means you’re all set to take advantage of the new features, including ONVIF support. This should allow you to connect your Camera Hub G5 Pro to Synology Surveillance and other third-party NVRs for more advanced setups. If you need any assistance with the setup or have more insights to share, feel free to contribute. Your experiences and feedback are always valued in our community. Enjoy the enhanced capabilities of your device!